Casino Infinity runs a straightforward payout process, but the timing depends on two things a player controls: completing verification and choosing a withdrawal method. The operator asks for identity documents before releasing money, and the cashier handles requests through the account. The address ca.ca.casinoinfinity-official.ca/review//review/ is a page about the brand if you want background before you deposit.
Verification exists so the operator knows who is collecting the money, and it happens once. After that, a request moves from the cashier to processing. What the brand does not publish in the facts available here is a fixed payout time per method, so the practical answer is to check the cashier for the current estimate and to have documents ready before the first request.
What the cashier and the licence mean for your money
Casino Infinity operates under a Curaçao licence, which is not from Canada. That detail sits next to the operator’s name on the site and matters here only as identification: the licence says who runs the brand, not how fast a withdrawal lands.
The cashier is where withdrawal requests start. A request goes through the account, and the operator asks for identity documents as part of the process. The facts available do not list which documents, so treat that as case by case: support or the cashier will say what is needed for your account.
What stands out for this angle is the order of operations. Verification comes before money moves, and a player who waits until the first withdrawal to send documents adds a step to their own timeline. Our preference is to verify early, for one factual reason: a verified account has nothing left to clear before a request is processed.
Payment methods at the brand are not detailed in the facts here, and neither is a processing time per method. That is the gap to close at the cashier before you deposit, not after you win. The T&Cs and the cashier together carry the answers a player needs on timing.
How to request a withdrawal and pass verification
- Open your account and go to the cashier section where withdrawal requests are made.
- Check which withdrawal methods the cashier lists for your account and what each one states about processing.
- Send the identity documents the operator asks for, and send them before your first request if you can.
- Make sure your account details match the documents you send, since mismatches are the usual reason a check takes longer.
- Submit the withdrawal request for the amount you want and keep the confirmation the cashier shows you.
- If nothing moves after the stated processing window, contact customer support through live chat with the request details ready.
Each step is short. The one that takes planning is the documents, because the operator decides what it needs for your account rather than publishing one list for everyone.
Strengths and weaknesses for payouts
Strengths:
- The process is standard: cashier request, identity check, processing.
- Verification happens once, so later requests have less to clear.
- Live chat gives a direct route to support when a request stalls.
Weaknesses:
- No payout time per method is published in the facts here, so players plan around the cashier’s estimate rather than a fixed number.
- The operator asks for identity documents case by case, which means the requirement is confirmed only when you ask.
The balance is honest: nothing about the setup is unusual, and nothing about it is fast by default either. A player who verifies early and reads the cashier before depositing gets the smoother path.
What to read in the T&Cs before you deposit
- The withdrawal section: which methods are listed and what each states about processing.
- The verification section: what documents the operator asks for and when.
- Any condition that turns a pending withdrawal into bonus money, and what accepting it does to your request.
- Minimum and maximum withdrawal amounts, if the terms state them.
- The bonus terms, if you claim an offer, since wagering conditions affect when money becomes withdrawable.
If a term is unclear, ask support before you deposit rather than after you request. The terms decide in the end, and a written answer from live chat is worth keeping.
Withdrawal timing, documents and pending requests
How long does a withdrawal take?
The facts here give no fixed processing time per method. The cashier states the current estimate, and support can confirm the status of a specific request. Treat any number you see outside the cashier as an estimate, not a promise.
Why does the operator ask for ID?
Identity checks confirm who is collecting the money. The operator asks for documents case by case, and the types are confirmed through support or the cashier. Sending them early shortens the path to a processed request.
What happens if I accept a bonus while a withdrawal is pending?
Accepting an offer that converts a pending withdrawal into bonus money stops the withdrawal. The money then sits under a wagering requirement again, which means it is bonus funds until you meet the conditions. If you want the cash, leave the offer alone until the request is processed.
Our verdict on payouts at Casino Infinity, and your next step
Casino Infinity, operated under a Curaçao licence, handles withdrawals in the usual order: request in the cashier, identity check, processing. The weakness for this angle is the missing published timing per method, and the strength is a process that clears once and then repeats with less friction. Our advice is to verify early, read the cashier and the T&Cs before depositing, and ask support for the current estimate rather than assuming one.
Your next step: open the cashier, note the withdrawal methods and their stated processing, and send your documents before your first request.
Gambling is for adults only (18+). If gambling stops being fun, free and confidential support services in Canada can help. Play only with money you can afford to lose, and treat a bonus as no reason to deposit more than you planned.
This text draws on what the operator states about its own process; we made no deposit or withdrawal ourselves, and where this text and the operator’s terms differ, the terms apply. Last updated in November 2026.